Privacy Policy

Bitrax (“Bitrax,” “we,” or “us”) are committed for protecting your privacy. This Privacy Policy further explains our practices regarding the collection, use, disclosure, and protection of information that is collected through our Service, as well as your choices regarding the collection and use of information while using our app.

Before accessing or using our Service, please ensure that you have read and understood how we collect, store, use and disclose your personal information as described in the part of this Privacy Policy that is relevant to you.

Definitions and Technical Terms

  • Service

Service is the Bitrax mobile application operated by Bitrax

  • Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • Usage Data

Usage Data is data collected or either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Cookies

Cookies are small files stored on your device (computer or mobile device).

What Data we collect?


In order for Bitrax to provide you the most accurate and best experience, Bitrax will collect your location and also needs location in background to provide better services and usability. We collect your location through GPS, WiFi, GPS coordinates (e.g., latitude/longitude) to obtain your location for the purposes of providing services. Bitrax app collects location data for assigning tasks, send receive inventories, order purchases and more even when the app is closed or not in use.

Why we use location data:

  • To provide accurate and timely information for assigning tasks to your work team, medical visitors, salespeople and any sort of collaborators 
  • To measure all compliance and effectiveness to send or receive inventories, order purchases and more.
  • To enable different app features and services like inventory, order purchases, to capture customers and visits. 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: your name, phone number, and postal address and other Cookies and Usage Data. The information that we collect will be used to contact or identify you.

Usage Data

When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data (“Usage Data”).

How we use the collected data:

Bitrax uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Link to privacy policy of third party service providers used by the app

Firebase Analytics

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

How we protect your information:

Bitrax cares about the security and safety of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your choices about sharing your information:

You may, of course, decline to submit any personal information through the Service, in which case Bitrax may not be able to provide its Services to you.

Changes to our privacy policy:

Bitrax may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the policy, we will update the ‘last modified’ date at the top of this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.